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Southwest Airlines


We are pleased to announce our continued partnership with Southwest Airlines. Discounts of 5% to 15% will be applied when booking exclusively through the CardQuest Portal or with a Christopherson Business Travel (CBT) agent.

You can earn more points that never expire and can be used for reward flights! You will earn bonus points on all flights booked with your Rapid Rewards frequent flyer program, which can be stored in your profile in the CardQuest Portal. Not a Rapid Rewards member? Please go to Southwest.com to register.

The Southwest Promise and COVID-19 Updates


A marriage of "Transparency and Fare". It means customers are treated honestly and fairly, and low fares stay low. There are no unexpected baggage fees, change fees or hidden fees.

Bags fly free

Southwest Airlines does not charge for your first or second checked bag. While bag fees have become the norm with many airlines, with some costing up to $120 round trip, Southwest have stayed true to their reputation of not charging for bags.

Enhanced Cleaning

Multiple layers of stringent cleaning and disinfecting has been added, such as:

An electrostatic disinfectant and anti-microbial spray which is applied on every surface of the aircraft that kills viruses on contact and forms a protective shield for 30 days.

A broad- spectrum disinfectant is used to clean commonly used areas before every flight.

Each plane is deep cleaned form nose to tail for nearly 6-7 hours every night.

The gate areas, ticket counters, and baggage claim areas are cleaned multiple times a day.

Hand sanitizers are available at the airport and wipes are available onboard for customers.

HEPA air filters are used onboard the aircrafts, which remove 99.97% of airborne particles-similar to technology used in hospitals.

For more information contact Travel Services at travelservices@caltech.edu